Why choose this program?

  • High quality content, dveloped in partnership with the Academy of Social Management in Vienna

  • Relevant network opportunities with other social professionals

  • Support services to transfer knowledge into practice (coaching)

Who is addressed to?

The training program is intended for directors, managers, team and departament coordinators within public and private providers of social and socio-medical services. Access conditions - university studies with a degree and at least 3 years of experience in social field, team coordination position.

Content

  • Myself as a manager

    • Management and leadership • Feedback and Feedforward • Delegation techniques • Decision making • Time management •

  • The manager and the team

    • Active listening • Conversations in managerial context • Conflict management • Team development stages • Team roles and functions • Monitoring • Evaluation and Team motivation •

  • The manager and the organization

    • Organizational climate vs. organizational culture • The change management • Strategic planning • Stakeholders involvement • Quality and performance management • impact measurement • Storytelling – communication of results • Organizational learning and innovation•

Our promise

At the end of the program you will:

  • understand and will be ready to assume the role of manager in the organization

  • have the necessary skills to coordinate teams and ensure the quality of services

  • be oriented towards innovation and the development of services adapted to the needs of the organization's beneficiaries/clients

Structure

The program provides a total of 360 hours ( 120h of theory and 240h of practice carried out within the participants'organizations) during 4-5 months. The courses are organised in a blended format ( in presence training alternated with synchronous and asynchronous online training).

Certification

The training program is authorized by National Qualifications Agency. Following its successfull completion, participants receive a graduation certificate for the occupation "Manager in social services", cod COR 112039. Social workers participanting in the program have access to 10 credits (the course is also authorised by National College of Social Workers from Romania).

The next edition starts in June 2022!

If you are interested, leave us your email adress bellow and we will contact you as soon as possible.

Trainers

Adriana Popescu

An MBA graduate of the Maastricht School of Management, Adriana Popescu, for 2 years, did research for her thesis on the factors to influence the capacity of innovation of the Romanian non-profit organizations. With a background in design, management and evaluation of programs in the non-profit area (education, social, environment, community development, human rights, etc.), Adriana interacted with hundreds of NGOs, while working as a project and program manager, grants officer, evaluator and trainer. She likes getting involved in various projects, from working at grassroot to systemic programs. She undergoes a continuous process of learning and initiative development, her latest exploits and projects being in the area of innovation and design thinking, critical thinking, leadership, learning and organizational development, gamification.

Bianca Buzetto

She has been working in close contact with the non-governmental sector for almost 20 years. Working shoulder to shoulder with social works, teachers, psychologists etc. allowed her to better understand the needs in the social field, even though by trade she is an engineer. She believes that the most important training opportunities to her were her Master’s Degree in Communication and Marketing held at Milano, the one in Social and Health Services Management attended at Bucharest, and her most recent Innovation and Management Program in the social field organized by the Erste Foundation. The experience of over 10 years when she coordinated projects and teams proved useful when she was offered the opportunity to become a trainer on social management associated topics. She has been a certified trainer since 2008, and the most she learned in the ToT program organized by the Social Management Academy in Vienna and from her training experience within CONCORDIA Academia. In 2004 she fell in love with everything in connection with Monitoring and evaluation, when she took part in her first training session on the subject, organized by UNAIDS. During the 4 years spent at UNAIDS Romania, she learned what means to develop the non-governmental organizations capacity. She believes that being a trainer is a privilege, since it offers her the possibility to learn something from the participants and her trainer colleagues every day.

Cornel Ionescu

Cornel has long-lasting experience in working with people, expanding for over 10 years. Economist by trade, enterpriser and business developer, he wanted to share with other from the mistakes he made in connection with money, since these are surprisingly common. For Cornel, the discussions about money, finances and modality in which a person chooses to manage these relationships with one of the commonest concepts and tools of a society, represent passion invested in creating a simple frame yet with impact to disseminating his financial culture. Besides this, Cornel is an accredited NLP trainer, coach and practitioner, successfully managing to harmoniously combine these fields, offering thus a learning experience and integrated discovery at a holistic level. Since he believes in a future where the society comes to reduce its own social, economic and human shortcomings, and further on actively contributes to it, he founded and association targeting a sustainable development and sustainability through education for real life.

Miruna Bohâlțea

A trainer at Concordia Academia since 2019, Miruna is first and foremost a facilitator for learning processes. With an experience of over 16 years in educating adults, Miruna creates inclusive and safe learning spaces that encourage experience sharing, determines creativity and generates ideas, identification of personal and organizational solutions, personal and professional development. The latest 6 years she dedicated to the research and development of educational programs in entrepreneurship and management, with a focus on personal values and inner motivation. The principles of her area of expertise are: development of organizational capacity, writing and implementing structural and cohesion fund financing programs, public and private purchase management, development of entrepreneurial skills, designing products and services, vocational and personal development counselling. Interests: sustainable development of the organizations, educational process innovation, creation of personal development facilitation materials for children and youth.

Silvia Mișu

A professional experience of 20 years of training and consultancy in project management, organizational management. Huma resources management, professional training, business recommend Silvia as a consultant and trainer who can have the capacity to adapt easily, to systemically analyse the organizational and individual environment and to facilitate finding the best solutions corresponding to any organizational reality. In organizational, coaching, training and consultancy development processes she combines NLP-specific techniques and transactional analysis. During the past 6 years she created organizational development programs, including strategic planning for over 100 non-profit, social business organizations.

Cornelia Burtscher

She has 10 years of experience in social services, in organizational development on the CONCORDIA international team. Currently, Cornelia is a supervisor and trainer in Social Management with a 6-year experience in training and supervising in social services. She graduated “Social and Health Management” studies at HFH Hamburg and an MBA Degree at IUBH Berlin.

Radu Neuman

The challenges faced during the 20 years of work in the social field, and experience of over 13 years as trainer and evaluator in social professions showed him how important it is to use all opportunity to learn. He believes we can live special moments, that there are encounters where we can share spiritual moments, just as in the school that Constantin Noica dreamed of. He also believes that it is necessary to have places that could make these experiences possible. He believes that such a space is CONCORDIA Academia, and to him it is a great joy to be part of this project.